Effective Date: February 2026
Maldives Holiday Experts | contact@maldivesholidayexperts.com | +960 9253900
1. Introduction
Maldives Holiday Experts ("Company", "we", "our", "us") operates a B2B2C travel marketplace connecting customers with independent speedboat transfer providers in the Republic of Maldives.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. By using our platform, you agree to this Privacy Policy.
2. Information We Collect
A. Personal Information
Full name, email address, phone number, nationality, passport details (if required), flight details, resort or hotel information, and booking details.
B. Supplier Information
Company name, business registration details, license and permit documents, contact information, and banking details (if applicable).
C. Technical Information
IP address, browser type, device information, cookies and usage data.
3. How We Use Your Information
- Process transfer bookings
- Communicate booking confirmations
- Share booking details with assigned suppliers
- Improve our website and services
- Provide customer support
- Prevent fraud and ensure safety
- Comply with legal obligations
4. Sharing of Information
We may share information with transfer service providers (only necessary booking details), government authorities when legally required, and IT service providers for website hosting and maintenance.
We do NOT sell or rent personal data to third parties.
5. Data Storage & Security
We implement reasonable technical and organizational measures to protect your information. However, no online platform can guarantee 100% security. By using our website, you acknowledge this risk.
6. Data Retention
We retain personal data as long as necessary to complete bookings, for legal and accounting purposes, and to resolve disputes. After this period, data may be securely deleted.
7. Cookies Policy
Our website may use cookies to improve user experience, track website performance, and analyze traffic. Users may disable cookies in their browser settings.
8. Your Rights
Depending on applicable law, you may have the right to:
- Request access to your data
- Request correction of incorrect information
- Request deletion of your data
- Withdraw consent
Requests can be sent to: contact@maldivesholidayexperts.com
9. Children's Privacy
Our services are not directed to individuals under 18 years old. We do not knowingly collect data from minors.
10. International Data Transfers
As a travel marketplace operating in the Maldives, your data may be shared with suppliers within the Maldives for booking fulfillment.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on our website with a revised effective date.
13. Contact Us
Maldives Holiday Experts
Email: contact@maldivesholidayexperts.com
Phone / WhatsApp: +960 9253900